Peter Hernon
Author
Publisher
American Library Association
Language
English
Formats
Description
"This comprehensive plan, the first of its kind and specifically for librarians, provides data collection tools for measuring both learning and research outcomes that link outcomes to user satisfaction. After all, it is the users who will benefit from learning, and so their experiences are integral to the way libraries measure their services and performance"--Amazon.com.
Author
Publisher
HarperCollins Publishers
Pub. Date
[2017]
Language
English
Description
"When war broke out in Europe in August 1914, the new German luxury ocean liner SS Vaterland was interned in New York Harbor, where it remained docked for nearly three years--until the United States officially entered the fight to turn the tide of the war. Seized by authorities for the US Navy once war was declared in April 1917, the liner was renamed the USS Leviathan by President Woodrow Wilson, and converted into an armed troop carrier that transported...