From the Book - Regular Print
Part 1. Overcoming the tyranny of the majority and other problems associated with Robert's rules of order
1.Why break Robert's rules?
3. Getting the right people to the table
4. Assigning tasks and leadership responsibilities
5. The importance of facilitation
6. Confirming that agreement has been reached
7. Crafting "nearly self-enforcing" agreements
8. Overcoming the barriers to CBA
Part 2. The five essential steps in the consensus building approach (CBA). Step 1: Convening
Step 2: Assigning roles and responsibilities
Step 3: Facilitating group problem-solving
Step 4: Reaching agreement
Step 5: Holding parties to their commitments
Appendix A. Convincing others to use the consensus building approach
Appendix B. Suggested ground rules
Appendix C. Being a good facilitator
Appendix D. General Robert goes to town meeting
Appendix E. Consensus building in the workplace
Appendix F. Handy guide to the five essential steps in the consensus building approach (CBA)
Appendix G. Background readings